Contacting Tuition Management Systems

Tuition Management Systems is committed to providing students and families with options to make education more affordable. To support our commitment and fit your needs and preferences, we provide multiple channels for you to contact us.

Online

Access your existing TMS online account or create a new TMS online account by clicking here:

Student/Family Login

Once you login to your account, you can check your account status, view your bill, make a payment and more.

Phone

Toll Free (U.S. and Canada only): 800-722-4867

Please call us to speak with an Education Payment Advisor. Our Contact Center is open Monday through Friday from 8:00 am to 10:00 pm and Saturday from 9:00 am to 3:00 pm (ET).

Family InfoLine: 800-463-6994

Obtain account information through our automated phone option, 24 hours a day, 7 days a week.

Outside the U.S. and Canada

401-921-3999

Email

Email us at service@afford.com

If you have a specific question regarding your account, you can receive assistance via email. Please include your account number and the student's name with your message.

Mail

General Correspondence:

Tuition Management Systems
171 Service Ave.
Suite 200
Warwick, RI 02886

Please include your TMS account number and the student's name with all correspondence.

Payments (with a payment coupon enclosed):

Tuition Management Systems
PO Box 742627
Cincinnati, OH 45274-2627

Payments (without a payment coupon):

Tuition Management Systems
P.O. Box 645113
Cincinnati, OH 45264-5113

Payments (overnight):

Tuition Management Systems
CN-OH-L1WH
LBX#005113
5065 Wooster Road
Cincinnati, OH 45226

Please include your TMS account number on your check or money order.

Fax

Fax: 401-736-5050

Fax all correspondence to this number. Please include your TMS account number and the student's name with all correspondence.