FAQ - Payment Plans
- How do I determine my Payment Plan budget amount?
- What should I do if I do not know my total education expenses when enrolling in the Payment Plan?
- What billing options are available for the Payment Plan?
- How can I access my account information?
Q: How do I determine my Payment Plan budget amount?
A: Simply start with your total education expenses for the upcoming year or semester, and then subtract any grants or financial aid. This is your total budget amount. Next, divide your total budget amount by the number of payments offered in your plan to determine your monthly payment. It's that easy, and there is no approval required for using a payment plan — everyone qualifies!
Q: What should I do if I do not know my total education expenses when enrolling in the Payment Plan?
A: If your costs are not finalized at the time you enroll, simply estimate your budget. Once your costs are finalized, you can then make adjustments to your budget amount.
Q: What billing options are available for the Payment Plan?
A: The easiest, fastest and most convenient way to receive your bills is through our eBill option. Once you enroll in eBill, an email will be sent to you when your bill is ready for viewing in our secure online portal at afford.com. You may also opt to receive paper bills by mail. You may elect to enroll in eBill at any time by logging into your account at afford.com.
Q: How can I access my account information?
A: You can access your account information at any time through afford.com, our secure online portal. Once you login to afford.com, you can view check your account balance, view your bills online, make a payment, and update your account information. If you require additional assistance, you may also call our Customer Care Center at 800-722-4867 or 401-921-3999 (outside U.S. and Canada) or send us an email at email@example.com.